The Olive Leaf
Your privacy is important to us. It is Olive Leafs policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 18 December 2019
What better way to spoil someone than to give the gift of pampering.
Whether it's enhancing natural beauty with a brow style or a lash lift or spoiling someone to a spa day with a facial and a massage, we offer gift vouchers for any occasion! You can choose from a dollar amount or a treatment.
We have an email version available or we can post one out to you with the gift bag included - standard postage is available for $10 or express postage for $15.
Vouchers are valid for 3 years from date of purchase.
Lost or stolen vouchers are not able to be reclaimed.
If you have purchased a voucher for a specific service, we are able to transfer the value of that voucher to a different treatment.
If your treatment is less than the value of your voucher, we are happy to keep the balance for you to use at a later date, provided it is within the date of the voucher's expiration
We understand that sometimes unexpected things come up and you may have to cancel your appointment. By notifying us as early as possible, this will allow us to fill your available spot.
. OUR POLICY .
Should you need to cancel or reschedule your appointment, we ask that you give us at least 48 hours notice.
If cancellations are made less than 24 Hours 50% fee will be charged
100% fee will be charged in case of no show or shortened appointments by the client not by the therapist.
Pre Payed Packages a session will be lost if notice is not given or no show
Payment can either be made over the phone or will be charged to your next appointment. Extreme circumstances will be taken into consideration. By booking with us you are agreeing to the cancellation fee.
We thank you for your cooperation and on-going support.
Our online booking system lets you choose a therapist, however if you are a new client or have seen multiple therapists in the past, we may move your appointment to another therapist to ensure our schedules flow smoothly.
If you wish to request a therapist, we ask you to please call, text or email us your preference and we will make a note on your file for all
of your bookings.
By booking online you are agreeing to see any of our fully trained therapists.